The FCA motivation behind Consumer Duty
The initiative formerly known as the New Consumer Duty, and now generally referred to as the Consumer Duty, was launched by the FCA with something of a fanfare in July. You might be putting the finishing touches on your firm’s implementation plan, or you might be about to fire up the coffee machine and roll […]
Consumer Duty: Where TCF failed to tread?
When the FCA’s Consumer Duty finally takes effect next year, it will be the culmination of a longer journey than many might realise. Because while the regulator first sought views on ‘a duty of care and potential alternative approaches’ in 2018, calls for some form of duty of care in financial services had been growing […]
