The Top Class Wednesday Update is nice and encouraging
Mark reflects on a positive development for a change – how personal finance is finding its way into the school system.
Mark reflects on a positive development for a change – how personal finance is finding its way into the school system.

Is ‘corporate consumer’ a thing? Plus the FCA on ongoing service, the adviser test on Standard Life/ Aegon, and reaction to Aviva’s platform cash move.

AI and tech in advice is moving at pace. Five firms share their approach, and how attending Catwalk fits in with their decision-making.

The latest edition of State of the Platform Nation is out – and there’s some worrying red flags for advice firms and platforms.
Now in Wave 7, this is the UK’s best insight into the advice profession, including business and sentiment data and a role-specific look at advice.
We provided the research for a report, in conjunction with Parmenion, which reveals how far short of expectations many adviser platforms are falling. The research found that over the last 12 months, 88% of advisers needed to apologise to at least one of their clients on behalf of a platform, and that poor service delivery from platforms impacts 91% of advisers every day.
We provided the research for a report, in conjunction with Parmenion, which reveals how far short of expectations many adviser platforms are falling. The research found that over the last 12 months, 88% of advisers needed to apologise to at least one of their clients on behalf of a platform, and that poor service delivery from platforms impacts 91% of advisers every day.
Service means a lot of things to a lot of different people. It’s so subjective it can be hard to put your finger on. This paper aims to challenge the status quo and inertia that’s built up in the sector for many years.