/ Whimsy

Sean McKinven’s Newsround: 23 March

Hello. Last Tuesday was St Paddy’s Day, the day that celebrates all things Irish.

On Wednesdays I attend a folk night my pal runs mostly because it is an excuse to play as part of a group and keep me on my musical toes. When I arrived, I asked him about his Paddy’s Day, he said was out in Cowgate, at one point Edinburgh’s little Ireland.  We shared slight bemusement at all the green hullaballoo.

He said he met a guy that had come from Nottingham, via Luton, to celebrate St Patrick’s day. In Edinburgh. Couple of the guys who had played gigs the day before confirmed it was a lot of green hullabaloo with the increased amount of Guinness being drunk the only distinctly Irish thing about proceedings.

Believe it or not, and as much as I want to embody this Dublin grandad, this got me thinking about business, PR, marketing and authenticity.

As someone whose dissertation looked at existentialism is loath to do, I often think about authenticity. It irks me when too much of an ideal of authenticity is based on cultural providence which is then implied to be the best of things.

It’s one thing to say a carbonara with cream, peas and ham is inauthentic. It’s quite a another to throw a hissy fit ’cause someone’s used parmesan instead of pecorino or, to the volcanic rage of legions of online Italian amateur chefs on my Instagram, using garlic. Admittedly using cream, peas and ham kind of makes it a different thing, but the others I would argue are sincere representations of the original.

‘Sincere’ rather than ‘authentic’ is the key word here. Sincerity implies reverence of where something has come from and what it’s trying to achieve, even if it ends up adding to it or rearranging it.

Sincerity within business is important to be mindful of when thinking about how you come across. Whether it’s your ethos, culture or proposition, what people will respond to is sincerity. In reverse, they will certainly feel strongly if they think you are being insincere. People really hate that, and I have seen enough comment sections in the trade press to feel safe in that assumption.

I realise that insincerity, or at least a lack of sincerity, is at points just a given; we’ve all seen LinkedIn after all. But that doesn’t mean I cannot advocate for an improvement.

In all, maybe I’m a bit harsh on the Paddy’s Day revellers, they probably sincerely wanted to wear green and drink lots of Guinness. But never let the truth get in the way of a good moan.

The News: 

LANG CAT & CLIENT MENTIONS

Advisers embrace generic AI tools despite security concerns

Steve is the guru for this one. Saturn also gets a mention.

Source: Money Marketing

AI overload: Are advisers building tech stacks when what they really need is one solution?

More SOTAN findings used.

Source: IFA Magazine

Most of our industry has forgotten what advisers actually do

Morningstar Wealth’s Mark Sanderson takes a behind the scenes look at advice firms to highlight the extent of their role in clients’ lives.

Source: Professional Adviser

Platforms need to get reporting right as advisers’ attention turns to CGT

Michael Edwards of FSL catches up with FT Adviser about new CGT rules capturing advisers’ attention.

Source: FT Adviser

Japan after the election | Portfolio Adviser

Peter Wasko of Copia looks at Japan.

Source: Portfolio Adviser

Origo’s Innes Miller explains the value of a ‘data lake’ and why more advisers are creating them

A love letter to quality data. A good data lake appears to be like good fishing.

Source: IFA Magazine

7IM partners with Delaware UK as part of multimillion-pound transformation

7IM say the partnership has been built on adviser feedback.

Source: Professional Adviser

ADVISERS

Tom Archer: Supporting clients after the infected blood scandal

Quilter’s tax and trusts specialist examines the infected blood scandal as a case study for managing clients who receive compensation payments.

Source: Money Marketing

Balance to be struck on level of regulation in UK, say advisers

Advisers give their thoughts on a report from MPs into investment fraud and fairer financial services.

Source: FT Adviser

46% of IFAs believe targeted support will have positive impact

Adviser and regulation crossover episode.

Source: Money Marketing

Serving the UK’s new generation of wealth creators: What advisers need to know

A look into serving younger clients.

Source: Professional Adviser

The ghost in the machine: Portfolio Thinking’s Dan Kemp on what stagflation really means for your clients’ portfolios

I agree wholeheartedly that stagflation as a word is a blight on the English language.

Source: IFA Magazine 

PROTECTION

UK life insurer enters the market

Certua Life claims to be the first new UK life insurer for 20 years.

Source: FT Adviser

What would targeted support look like for protection?

A look at how targeted support may impact protection in attempts to tackle the protection gap.

Source: COVER

PLATFORMS

AJ Bell launches tax-free cash tracker

The platform reckons this could save 100 working days of adviser telephone calls.

Source: Financial Planning Today

INVESTING & WEALTH MANAGERS

Five-minute bets are the new craze sweeping crypto markets

Short term “up-down” bets on crypto prices are becoming popular on prediction markets. “I do not consider myself a gambler,” says a source in the story.

Source: FT

AJ Bell and Aviva platforms add crypto on ‘adviser feedback’

But Hargreaves Lansdown says it sees no intrinsic value.

Source: Citywire NMA

‘Seeing nature as an asset class is key to solving climate risks’

Interesting. I am sure there’ll be views on this.

Source: FT Adviser

As high street banks chase scale, boutiques eye their wealthy clients

Source: Citywire WM

Pension or Isa: which will make you richer?

I am willing to bet this’ll pose an interesting position for Betteridge’s law of headlines.

Source: The Times

REGULATION & POLICY

Call for ‘root-and-branch review’ of financial regulation

Claims the FCA has too much power and too little accountability.

Source: FT Adviser

‘Could I divorce my wife then remarry her to save on pension tax?’

The Telegraph columnist points out this is fraud.

Source: The Telegraph

Peers vote against govt powers to dictate pension asset allocation

The controversial aspect of the Bill has been voted down.

Source: Citywire NMA

UK banks keep £100 limit for contactless card payments despite FCA scrapping it

The regulator and financial institutions: the FCA does something; the banks say there’s no consumer demand. What are they like?

Source: The Guardian

Institute for Economic Affairs calls for inheritance tax to be scrapped

John Rawles hated that.

Source: FT Adviser

No U-turn on pension IHT overhaul as Finance Bill set to become law

John Rawles liked that.

Source: Professional Adviser

‘No surprise’ – IHT receipts rise with record year expected

It’s been a really good week to be John Rawles, what can I say.

Source: Professional Adviser

AI

Indian AI giant enters UK advice market with Fintel JV

Intellectual Design Arena to enter the UK advice market.

Source: Citywire NMA

Government backtracks on AI and copyright after outcry

An interesting development.

Source: BBC News

AI in financial services needs behavioural foundations

“Amid the focus on governance, explainability and accountability, there is a risk of missing the fundamental challenge: AI in financial services is, at its heart, a behavioural problem, writes Greg B Davies, head of behavioural finance at Oxford Risk. “AI is accelerating analysis. Advice is not analysis.”

Source: Portfolio Adviser

OpenAI’s Dead – by Alberto Romero

And we have killed it? OpenAI is dead; but given the ways of men, there may still be caves for thousands of years in which its shadow will be shown. Or something like that.

Source: The Algorithmic Bridge

TECHNOLOGY

Plannr launches new mobile app for advisers and clients

Aiming to keep advisers and clients closer than ever.

Source: Money Marketing 

PENSIONS & RETIREMENT

L&G finds 19% of 40 to 54-year-olds began saving after age 35

According to research by Public First, analysed by L&G. Some pretty sobering numbers in here.

Source: Money Marketing

FCA defends pension transfer reforms amid industry fears over delays

Nike Trost, head of department at the FCA, has suggested that the system needs modernising. She concedes that some criticisms are valid but defends reforms suggesting it’s important consumers have all the right information before consolidation.

Source: FT Adviser

TRADE & ECONOMY

UK must learn lessons from AI race and retain its quantum computing talent, says minister

Liz Kendall aiming for the UK to be a quantum computing superpower.

Source: The Guardian

Shortfall at failed mortgage lender MFS could surpass £1.3bn

That’s not good.

Source: The Times

Bank of England holds interest rates at 3.75%

Undoubtedly because of the situation in the Middle East.

Source: Money Age 

Unilever and Kraft Heinz held talks over food merger uniting ketchup and mayo

*The CMA enters the chat*

Source: FT 

Sobering times: alcohol-free beer added to UK inflation basket

Well, at least in some ways inflation is getting healthier.

Source: The Guardian

Rachel Reeves plans to give mayors a portion of tax revenue

This could be pretty consequential.

Source: The Times

UK pay growth sinks to five-year low as younger workers hit by hiring slowdown

Source: The Guardian

CRAZY CAT STORIES

‘Meowzart’ the piano-playing Wicklow cat lands major TV role

Excuse me what.

Source: Irish Examiner

OUTSIDE THE TRADE

The quiet recovery of Ireland’s ancient tongue

It’s great to see state policy actually having a positive and tangible effect on culture. Gaelic and Celtic languages are fascinating. Manchán Magan in ‘Thirty-two Words for Field’ writes about its connection to nature, metaphysical qualities and how it echoes indigenous languages in India and Australia.

Source: The Economist

Should you date someone with the same taste in architecture?

A singles-only walking tour of modernist architecture? It’s one thing to be mindful of someone’s tastes, but that is *niche*.

Source: FT

Sean McKinven is PR account executive at the lang cat 

/ Blogs

Impact of poor service

/ White papers

The Impact of Poor Service

We provided the research for a report, in conjunction with Parmenion, which reveals how far short of expectations many adviser platforms are falling. The research found that over the last 12 months, 88% of advisers needed to apologise to at least one of their clients on behalf of a platform, and that poor service delivery from platforms impacts 91% of advisers every day.

Impact of poor service

/ White papers

The Impact of Poor Platform Service

We provided the research for a report, in conjunction with Parmenion, which reveals how far short of expectations many adviser platforms are falling. The research found that over the last 12 months, 88% of advisers needed to apologise to at least one of their clients on behalf of a platform, and that poor service delivery from platforms impacts 91% of advisers every day.

/ White papers

Answering the Call

Service means a lot of things to a lot of different people. It’s so subjective it can be hard to put your finger on. This paper aims to challenge the status quo and inertia that’s built up in the sector for many years.