/ the lang cat

HomeGame 6 – how did we pull that off?!

I’m still amazed that Steve made it back to the venue from our HQ in time to run the playback session after doing all the data crunching with the Crack Data Genius Team! What. A. Day. Thank you if you joined us, particularly if you were a highheidyin (sorry Garry), I hope you all had fun.

Look out for round up blogs and more content coming out on our website in the coming weeks as we comb through the content picking out highlights to share. We’ll also let you know about the forthcoming white paper on all of the findings from the day, produced alongside the University of Edinburgh Business School.

In the meantime, here are some useful bits and pieces:

  • CPD certificates will be issued very soon.

  • The JustGiving page for our charity partner The Samaritans, please do make a donation if you can!

  • The gallery of professional photos below (more to come):

/ Blogs

Impact of poor service

/ White papers

The Impact of Poor Service

We provided the research for a report, in conjunction with Parmenion, which reveals how far short of expectations many adviser platforms are falling. The research found that over the last 12 months, 88% of advisers needed to apologise to at least one of their clients on behalf of a platform, and that poor service delivery from platforms impacts 91% of advisers every day.

Impact of poor service

/ White papers

The Impact of Poor Platform Service

We provided the research for a report, in conjunction with Parmenion, which reveals how far short of expectations many adviser platforms are falling. The research found that over the last 12 months, 88% of advisers needed to apologise to at least one of their clients on behalf of a platform, and that poor service delivery from platforms impacts 91% of advisers every day.

/ White papers

Answering the Call

Service means a lot of things to a lot of different people. It’s so subjective it can be hard to put your finger on. This paper aims to challenge the status quo and inertia that’s built up in the sector for many years.