The Top Class Wednesday Update says here we go
September 30, 2026
Mark on Andy Burnham’s Labour conference speech, changes to the triple lock and the intersection with the advice gap.
Mark on Andy Burnham’s Labour conference speech, changes to the triple lock and the intersection with the advice gap.
AI writing, authorship and accountability. In the news: low-cost advice services and what advisers would do at the Budget.
We provided the research for a report, in conjunction with Parmenion, which reveals how far short of expectations many adviser platforms are falling. The research found that over the last 12 months, 88% of advisers needed to apologise to at least one of their clients on behalf of a platform, and that poor service delivery from platforms impacts 91% of advisers every day.
We provided the research for a report, in conjunction with Parmenion, which reveals how far short of expectations many adviser platforms are falling. The research found that over the last 12 months, 88% of advisers needed to apologise to at least one of their clients on behalf of a platform, and that poor service delivery from platforms impacts 91% of advisers every day.
Service means a lot of things to a lot of different people. It’s so subjective it can be hard to put your finger on. This paper aims to challenge the status quo and inertia that’s built up in the sector for many years.
