The Top Class Wednesday Update is not green or scaly
March 18, 2026
The government is proposing a 10-year long-stop on FOS complaints, marking a shift in the direction of regulatory clarity.
The government is proposing a 10-year long-stop on FOS complaints, marking a shift in the direction of regulatory clarity.
Buildings that make up a sense of place, CGT forcing a rethink on planning and the emerging ‘honesty gap’ between advisers and clients.
We provided the research for a report, in conjunction with Parmenion, which reveals how far short of expectations many adviser platforms are falling. The research found that over the last 12 months, 88% of advisers needed to apologise to at least one of their clients on behalf of a platform, and that poor service delivery from platforms impacts 91% of advisers every day.
We provided the research for a report, in conjunction with Parmenion, which reveals how far short of expectations many adviser platforms are falling. The research found that over the last 12 months, 88% of advisers needed to apologise to at least one of their clients on behalf of a platform, and that poor service delivery from platforms impacts 91% of advisers every day.
Service means a lot of things to a lot of different people. It’s so subjective it can be hard to put your finger on. This paper aims to challenge the status quo and inertia that’s built up in the sector for many years.
