The FCA has published the final rules for the Consumer Duty, the implementation period has been confirmed, and it is over to you dear adviser/platform/asset manager/tech supplier (delete as appropriate) to make the necessary changes. The good news is, as you would expect, we’ve got your back.

We’ve been busy with our own readiness program in anticipation of the final rules being published.

Our director of public affairs Tom McPhail has been poring over all of the finer detail, and Mike Barrett (consulting director) has already memorised most of the revised handbook.

We’ve also recently boosted our team by hiring four experienced communications experts and one ex-regulator.

At least one of our number has been knee-deep in the development of the consumer duty and working with the FCA since it was first proposed. Our combination of provider side experience and regulatory expertise, supported by some of the best communicators in the industry is, we think, unrivalled.

You’ll be hearing more from our experts over the coming months through the usual lang cat channels. If you’re not on our regular updates list yet drop us an email at thelangcat@langcatfinancial.com and we’ll pop you on.

But enough about us. If you want to know exactly what Consumer Duty is all about, and how it will impact your business and those you work with, you’ve come to the right place.

Unfortunately, this is one of those moments when nothing will beat reading the source material, but in the meantime we’ve summarised all the key points you really do need to know.

We’ve also included our initial impact assessment, outlining what we think Consumer Duty means for advisers, providers and technology suppliers.

We hope you find this useful. If you want to discuss any aspect further, please do get in touch.

the lang cats