The Top Class Wednesday Update says it’s better late than never

Fresh from a luxurious spa weekend, Steve shares some early insights from our annual State of the Advice Nation research.
The Top Class Wednesday Update is always at your service

Our recent research is clear. Service is the number one determining factor of satisfaction and frustration with providers among the advice profession.
The Top Class Wednesday Update has the occasional existential crisis

You do realise Steve that all we do in this sector is make rich people a bit richer? This, clearly, is an offensively reductive view of the world.
The Top Class Wednesday Update has only just recovered

If you’ll be so kind, I want to use this update to reflect on a few aspects of our Home Truths event that really stuck out for me.
The Top Class Wednesday Update is happy to be proved wrong

Steve here, subbing in for Mark. It’s been a while. How’s it going? I’ve had a book kicking about the bedroom for months now, How to be wrong by that polarising fella off the Twitter, James O’Brien. Just never got round to starting it. Those algorithmically-driven midnight YouTube death spirals aren’t going to watch themselves […]
THE TOP CLASS WEDNESDAY UPDATE IS THINKING ABOUT THE IMPORTANT THINGS IN LIFE

Alright? It’s Steve here subbing in for Mark this week with a different kind of update. Firstly, isn’t it just lovely to see our friends south of the border start to get out and about a wee bit, with social media in particular positively awash with all things haircut-ey and beer garden-ey? Whisper it… maybe… […]
WE NEED MORE CATS – AWESOME PR DIRECTOR REQUIRED

WE’RE ON THE LOOKOUT FOR A PR HOT SHOT, JUST LIKE YOU. Lost your soul in corporate or agency life? Don’t suffer alone! Come and be soulless at the lang cat instead! We all float down here in Leith. You’ll float too! This is a job advertisement from the lang cat. Don’t know […]
Learning the language of risk

I recently spent a couple of days with one of our PR clients, Paul Resnik from FinaMetrica. For those who don’t know FinaMetrica, they specialise in helping financial advisers and their clients understand investment risk tolerance through tools and educational material. One of the things we discussed was the language of risk and the fact […]
Does anyone know a decent plumber?
Paul Lewis has hit a raw nerve with many in the financial services industry. His piece about the transparency of charging here (and let’s remember he’s not having a pop at advisers specifically) has caused much consternation below the line and on his twitter timeline. I imagine Paul had never expected such a fierce reaction, […]
Gordon Bennett, that was poor
Confucius say, “Success depends upon previous preparation, and without such preparation there is sure to be failure.” Having ignored these wise words; Natalie Bennett, leader of the Greens, has no doubt crawled into a hole to hide for a while and lick her wounds. This morning she was quizzed on the radio about some figures […]