So it’s always good to open oneself to new experiences, as Brad and Janet found out. Just the other week, for example, Mark Locke spent a whole hour without a
First things first, thank you to those who wrote last week to check on my health. I’m pleased to say that about 80% of correspondents just took the mick, but
Some weeks there’s no place for whimsy. Two hours and 40 minutes flight time away things are going on this minute that render jokes pointless, to a country full of
So we came, we did it, we drank all the drinks and then we left again. And now, as the covers are pulled back over #langcatlive until the early autumn
Well, this is unusual. I’m writing this Update sitting in the bar car of the Caledonian Sleeper, about to pull out of Waverley on the way down to London for
Hi folks, it’s new cat, Rich Mayor here serving up food for thinking during my third week with this rabble. Rather rudely, the world didn’t stop turning while I’ve been
I mean, I’m not mad about cake to be honest, I’d rather be ambushed by an artisan-made craft sausage roll such as one may buy at Tebay, the most middle-class
*conditions apply And so this is it, siblings – the last Update of 2021. I think we all know not much work is going to be done next week, not
Hi everyone, Mark here. If you tuned in to HomeGames last week with Petronella West of Investment Quorum, you’ll have heard Steve say that we’d do a round-up of
Afternoon all. Mike here. I’m taking control of the weekly update whilst Mark puts up the Christmas decorations in anticipation of the first lang cat office party for two years
We provided the research for a report, in conjunction with Parmenion, which reveals how far short of expectations many adviser platforms are falling. The research found that over the last 12 months, 88% of advisers needed to apologise to at least one of their clients on behalf of a platform, and that poor service delivery from platforms impacts 91% of advisers every day.
We provided the research for a report, in conjunction with Parmenion, which reveals how far short of expectations many adviser platforms are falling. The research found that over the last 12 months, 88% of advisers needed to apologise to at least one of their clients on behalf of a platform, and that poor service delivery from platforms impacts 91% of advisers every day.
Service means a lot of things to a lot of different people. It’s so subjective it can be hard to put your finger on. This paper aims to challenge the status quo and inertia that’s built up in the sector for many years.