**STOP PRESS – EMBARK TAKES ZURICH – more in the links section below** “Artists use frauds to make human beings seem more wonderful than they really are. Dancers show us
Hello everyone. Well, the week is finally here when I stop punting our annual DeadX conference, because this is the week when we do the conference and then go for
We live in bifurcated times, siblings. Families fight over Brexit. Friends feud over Russian interference in our elections. And colleagues carp over whether Mike really should still be in Strictly
After Mike’s Update of a couple of weeks ago, it’s a total joy and a welcome break from industry stuff and wider nonsense to welcome a new lang kitten to
Back from half term, just as you all go off on yours. In a week where timescales have proved to be pretty contentious, it’s tempting to make a political crack
It’s been getting on for 4.5 years since I joined the lang cat and still I get caught out by some of the differences between England and Scotland. Not the
Regular visitors to the lang cat will know that we are keen to encourage people to talk about mental health. Many would agree that working in financial services can be
And so here we are again, siblings. As soon as one Update is done with, the next one hoves into view, and sometimes I can’t help but believe that these
A lot to get through this week, but in place of the usual top-of-Update whimsy, please accept heartfelt thanks from all of us to all of you who supported our
If you switch the radio off, and get everyone in the office to shush, and the cars outside to stop, and the children to stop playing, and the wind to
We provided the research for a report, in conjunction with Parmenion, which reveals how far short of expectations many adviser platforms are falling. The research found that over the last 12 months, 88% of advisers needed to apologise to at least one of their clients on behalf of a platform, and that poor service delivery from platforms impacts 91% of advisers every day.
We provided the research for a report, in conjunction with Parmenion, which reveals how far short of expectations many adviser platforms are falling. The research found that over the last 12 months, 88% of advisers needed to apologise to at least one of their clients on behalf of a platform, and that poor service delivery from platforms impacts 91% of advisers every day.
Service means a lot of things to a lot of different people. It’s so subjective it can be hard to put your finger on. This paper aims to challenge the status quo and inertia that’s built up in the sector for many years.