Week two of the boss man’s holiday is normally when he finally switches off, and radio silence is maintained. I last saw/heard from him 5 days ago via Strava, heading
If you are a regular reader of this email, boy did you get a classic end of season cliff-hanger at the end of last week’s episode. The boss has gone
There are many fine things about being Scottish. Our sense of fun; our ability to withstand hours in hot sunshine, and our famous athleticism are but three. Maybe the best
Well, that’s been quite a week, hasn’t it? I think the only thing that could top it in the week to come is if Neil Woodford admits to a strong
I’ll let you into a secret – sometimes coming up with a grabby title for the Update is a bit of an effort. Sometimes, however, it falls into your lap,
It strikes me that everyone is angry this week. Much of it has to do with milkshakes, and whatever the rights and wrongs of all that, the bloke who chucked
Fate is capricious, siblings, and laughs at our misguided attempts at self-determination. When it gives us a clear sign, we are best to follow it. And so this week’s Wednesday
Hello, me again, here to mark the exact mid-point between the Fear you feel at the working week to come, and the Fear you feel at having to spend the
Hello again, siblings. If it’s true that time is a human construct, devised by the ancients to explain the otherwise random and horrifying universe, then it must follow that marking
“Did you have a nice…?” “Yes, it was very…” “Seems a long time…” “Certainly does, ready for the next…” So that’s sorted that out, good to catch up. Now put
We provided the research for a report, in conjunction with Parmenion, which reveals how far short of expectations many adviser platforms are falling. The research found that over the last 12 months, 88% of advisers needed to apologise to at least one of their clients on behalf of a platform, and that poor service delivery from platforms impacts 91% of advisers every day.
We provided the research for a report, in conjunction with Parmenion, which reveals how far short of expectations many adviser platforms are falling. The research found that over the last 12 months, 88% of advisers needed to apologise to at least one of their clients on behalf of a platform, and that poor service delivery from platforms impacts 91% of advisers every day.
Service means a lot of things to a lot of different people. It’s so subjective it can be hard to put your finger on. This paper aims to challenge the status quo and inertia that’s built up in the sector for many years.
