Hello, hello, me again. Sorry for breaching your inboxes yesterday in an unexpected fashion and thanks to all who dropped a note to say you’d voted for Steve for Professional
Non-apologies are great, aren’t they? As a rhetorical device they’re hard to beat. At one stroke you can say you’ve apologised, and your interlocutor is left sputtering about how that
Some people just don’t want to go messing about with irony. After the excitement of James Hay’s announcement that it plans to assimilate Nucleus, I popped onto the Twitter and
Were you in? On #GME? And Dogcoin? Were ya? I’m proud to say that I took all the cash we’ve built up in the lang cat over the last 10
Nearly done with January. And breathe. They – whoever ‘they’ are – say it’s darkest just before the dawn. This isn’t true – it’s coldest just before dawn; the lighting
No, indeed you do not, for the Update is practically perfect in every way and shines out in the darkness like…I dunno, a big shiny thing, but one which kind
What a week, what a week. We are all living through stuff that will be written about in the history books here – I mean, we’re always doing that, that’s
And so it came to pass that the old year ended, and the people did cautiously open their eyes on the new year’s morn, and lo they found that everything
First things first – you’re not expected to read this (though it’s obviously lovely if you do). I’ve done a roundup of my albums of the year every year since
And so it’s nearly over, thank the deity of your choice. The No Fun Decade I wrote about 11.5 months ago started and self-actualised in a way very few of
We provided the research for a report, in conjunction with Parmenion, which reveals how far short of expectations many adviser platforms are falling. The research found that over the last 12 months, 88% of advisers needed to apologise to at least one of their clients on behalf of a platform, and that poor service delivery from platforms impacts 91% of advisers every day.
We provided the research for a report, in conjunction with Parmenion, which reveals how far short of expectations many adviser platforms are falling. The research found that over the last 12 months, 88% of advisers needed to apologise to at least one of their clients on behalf of a platform, and that poor service delivery from platforms impacts 91% of advisers every day.
Service means a lot of things to a lot of different people. It’s so subjective it can be hard to put your finger on. This paper aims to challenge the status quo and inertia that’s built up in the sector for many years.
