Greetings from the Isle of Wight. The boss is apparently busy with other stuff (presumably organising our virtual office Christmas party [1] ) so for one week only I’m back
Welcome to the last twelfth of the year so bad they named it twice. If you’re still here – and that’s a conditional phrase that carries more weight than it
Reasons to be cheerful, one two three…I don’t know where you stand, but I’m starting to book up gig tickets for next autumn. As my oldest, wisest and best mate
It’s true; while various parts of the country labour under level three, two and even four if you live in the west of Scotland’s Central Belt, your faithful Update exists
After a monumentally rubbish eight months, the occasional shaft of sunlight pierces the clouds – a U-turn on whether it’s OK to let kids go hungry, the potential for a
So I’m writing this at about 10pm on Tuesday night, trying to work out whether to bother staying up to see the first of the results come in. Looking at
As we move further from Beltane and towards Samhain – not only a fine festival but also one of Glenn Danzig’s best projects – and a pattern of daylight which
Regular readers might recall that the boss ended last week’s update on this bombshell: “I’m on holiday next week, so will pick the feline I like least and have them
It is, in a way, reassuring that even in these troubled times, Californian billionaires still find new ways to get us to buy very slightly different versions of things we
I bet he didn’t even have it. It’s tempting to do something about lack of discretion and all that, but time’s marching on and our subject this week is a
We provided the research for a report, in conjunction with Parmenion, which reveals how far short of expectations many adviser platforms are falling. The research found that over the last 12 months, 88% of advisers needed to apologise to at least one of their clients on behalf of a platform, and that poor service delivery from platforms impacts 91% of advisers every day.
We provided the research for a report, in conjunction with Parmenion, which reveals how far short of expectations many adviser platforms are falling. The research found that over the last 12 months, 88% of advisers needed to apologise to at least one of their clients on behalf of a platform, and that poor service delivery from platforms impacts 91% of advisers every day.
Service means a lot of things to a lot of different people. It’s so subjective it can be hard to put your finger on. This paper aims to challenge the status quo and inertia that’s built up in the sector for many years.