Week 9 of the #langcatlockdown, and some of the new certainties we’ve grown used to are chucked up in the air again, straddling as we do the Scottish / English
Yes, it’s true. When the TCWU travelled across town for an extracurricular horizontal dalliance with another Update, it was on the basis of assuming that following my father’s advice of
What would you keep and what would you like to leave behind when all this is over? We can probably all agree that daily 5pm briefings and obsessing about the
Honestly, we’ve got so many Updates stored round the back that we’re running out of places to put them. Might try and strike a deal with WeWork, seems like there’ll
How are we all this week? I suspect the answer is ‘mixed’. A good friend of mine was telling me that Monday of this week was the first time he
Week 478 in the Big Brother House, and tempers are starting to fray, as Nasty Nick spends all the housemates’ budget on an artisan-made 1kg chocolate egg, whereas Kinga and
Another week in, and it seems forever ago that I was able to be a hermit because I wanted to be rather than being forced. Days of thunder, I tell
That escalated quickly, didn’t it? I hope you are all cocooned in your basement / back bedroom / orangery (you know who you are) safely, with stocks of your favourite
(and if you don’t know what a square go is, here’s the definition). Well, this isn’t much fun, is it? I’m sure I’ll get back to finding out what’s going
See, I told you the 10% drop notes would be going out. I’m like the seer of seers; the prognosticator of prognosticators. And I never drive angry. (10 house points
We provided the research for a report, in conjunction with Parmenion, which reveals how far short of expectations many adviser platforms are falling. The research found that over the last 12 months, 88% of advisers needed to apologise to at least one of their clients on behalf of a platform, and that poor service delivery from platforms impacts 91% of advisers every day.
We provided the research for a report, in conjunction with Parmenion, which reveals how far short of expectations many adviser platforms are falling. The research found that over the last 12 months, 88% of advisers needed to apologise to at least one of their clients on behalf of a platform, and that poor service delivery from platforms impacts 91% of advisers every day.
Service means a lot of things to a lot of different people. It’s so subjective it can be hard to put your finger on. This paper aims to challenge the status quo and inertia that’s built up in the sector for many years.