REGENERATE 2024

#langcatlive
Our event in London was on 8 February in person at the beautiful Kings Place, or online via live streaming.

/ The Summary

#langcatlive

The theme was all about regeneration. What are the kinds of things advice professionals need to consider when it comes to the future of their business? And where are the areas of planning where we need to rethink and to ‘go again’? Agenda and more details about the speakers below.

THE PRACTICALITIES
We had a beautiful new venue this year in the form of Kings Place in London, in an area that’s seen its fair share of regeneration over the past decade or so (see what we did there).

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REGENERATE 2024

Kings Place, London

February 8, 2024

/ Schedule

9am Doors open

10.15am Welcome

10.30am Pensions policy fireside chat with Tom McPhail and Paul Maynard, UK Pensions Minister

Tom McPhail will sit down with the Minister to talk all things pension policy, from Pot for Life and small pots to value for money and defaults at retirement. Not to mention pensions in an election year…

11.10am From our own correspondent: Regulatory lessons from elsewhere

From the Royal Commission in Australia to the introduction of the fiduciary rule in the US, what are the regulatory lessons we can learn from elsewhere? What kind of behaviour change has regulation driven, and what can we take and apply to the UK advice market?

11.40am SOTAN – State of the advice nation: First reveal

Our flagship research which takes the temperature of the advice profession has gone through its own form of regeneration. Here we’ll share the first cut of our findings on how the profession is evolving – including our first dedicated paraplanner-only results.

12.05pm Lunch

1.05pm Transcending: What does it really take to serve wealthy clients?

We’ll look at whether financial planners can deliver the same high end service as wealth managers at potentially a lower cost, and what’s missing from planners’ propositions right now that would help you compete and attract more wealthy clients.

1.40pm AI for the win: A beginner’s guide

When we asked you what you wanted to hear about at our next event, this was the standout response. Think less ‘the robots are coming,’ and more real world application for advisers and paraplanners.

2.10pm Technical bonanza: Bonds

After years of being out of favour, planners are now grappling with advising on bonds again for the first time in years, and perhaps even for the first time ever. So how do we do better with these products? And have we got the balance right as a sector between soft and technical skills?

2.40pm Afternoon break

3.10pm Keynote, FCA

Head of Consumer Investments, Kate Blatchford-Hick, will set out the regulator’s priorities for the year, and what’s top of the FCA’s policy agenda. She’ll also provide an update on the advice/guidance boundary review, what next and why this time it’s different.

3.50pm Let’s regenerate

This one’s all about the planners. We’ll hear from two great financial planning practices about how they’ve regenerated and future-proofed their businesses, why the path to regeneration isn’t always smooth and the sometimes surprising things they’ve learnt along the way.

4.30pm Close and drinks

/ Anchor sponsor

/ Streaming sponsor

/ Evening sponsor

/ Foundation sponsors

/ Event videos

Impact of poor service

/ White papers

The Impact of Poor Service

We provided the research for a report, in conjunction with Parmenion, which reveals how far short of expectations many adviser platforms are falling. The research found that over the last 12 months, 88% of advisers needed to apologise to at least one of their clients on behalf of a platform, and that poor service delivery from platforms impacts 91% of advisers every day.

Impact of poor service

/ White papers

The Impact of Poor Platform Service

We provided the research for a report, in conjunction with Parmenion, which reveals how far short of expectations many adviser platforms are falling. The research found that over the last 12 months, 88% of advisers needed to apologise to at least one of their clients on behalf of a platform, and that poor service delivery from platforms impacts 91% of advisers every day.

/ White papers

Answering the Call

Service means a lot of things to a lot of different people. It’s so subjective it can be hard to put your finger on. This paper aims to challenge the status quo and inertia that’s built up in the sector for many years.