/ Whimsy

Introducing our new website – and the thinking behind it

So the day is finally here, and we’re very proud to have a shiny new website to share with you. We hope you like it.

While the old site did the job just fine, we’ve been aware for a while that there was a good case to be made to change things up.

With the lang cat now properly into its teenage years, the sheer volume of output from us has meant the home for it all has become a tad unwieldy.

We are in the business of constantly producing high quality insight, opinion, comms and analysis for both the industry and for our lovely clients. As we’ve grown we’ve become more established, and that means more good stuff. This new website is about reflecting and showcasing all of that, all in one place.

Finding your way around

The new site is essentially about making it easy for you to find the stuff from us you’re after.

If you’re looking to keep up to date with the work of our stellar Regulatory and Public Affairs team (starring Tom McPhail, Alison Gay and Mike Barrett), and the campaigns they’re working on, then this site will help you do that.

If it’s insight you’re after, then we’ve got that too. Our research and consultancy part of the business, headed up by Ben Hammond, has loads to say on the trends shaping the advice profession and the wider financial services sector. Everyone’s favourite lang cat (according to some polls) Steve Nelson is still driving all things insight, and long may that continue.

It’s also now even easier for advice professionals to sign up and take part in our research, either as a one-off or an ongoing basis. We always have a host of interesting projects on the go, whether that’s helping providers make the right decisions, encouraging them not to make bad ones, or big ticket stuff aimed at changing the sector for good.

You can find out more about the communications and PR work we do as well – the secret powerhouse of lang cat operations.

And the website will help you access (and yes, buy) some of the products and services we’ve designed and built with financial firms in mind. That includes Analyser, our platform and MPS due diligence software, and Tracker, which keeps you up to date with regulatory and policy change. Both have lang cat insight built in as standard. (We’re more than just platform reports y’know).

While we are here

The new website means a brand new URL: thelangcat.co.uk. Feel free to bookmark to your favourites accordingly.

It is driven by content, resources and analysis from us, plus other noteworthy industry folk who are not us. That’s #balance.

We’ll be updating it regularly, so it’s the place to come back to if you want to know what we’re up to, or to keep up with the latest developments (both profession and industry). Our extensive back catalogue of reports and content has been tidied up behind the scenes as well, making it easier to find what you’re looking for.

Oh, and it’s mobile-friendly. Obvs.

Have a look around, and let us know what you think. And if there’s anything you’d like to see more or less of, then we’re definitely here for that too. Go forth and browse.

Thanks,

the lang cats

/ Blogs

The Top Class Wednesday Update says yes we cat

In this week’s #Update, Mark Polson is not only dealing with his first online troll, but also considering what a change in pension withdrawal strategies following last week’s Budget announcement could mean for advisers going forward.

Impact of poor service

/ White papers

The Impact of Poor Service

We provided the research for a report, in conjunction with Parmenion, which reveals how far short of expectations many adviser platforms are falling. The research found that over the last 12 months, 88% of advisers needed to apologise to at least one of their clients on behalf of a platform, and that poor service delivery from platforms impacts 91% of advisers every day.

Impact of poor service

/ White papers

The Impact of Poor Platform Service

We provided the research for a report, in conjunction with Parmenion, which reveals how far short of expectations many adviser platforms are falling. The research found that over the last 12 months, 88% of advisers needed to apologise to at least one of their clients on behalf of a platform, and that poor service delivery from platforms impacts 91% of advisers every day.

/ White papers

Answering the Call

Service means a lot of things to a lot of different people. It’s so subjective it can be hard to put your finger on. This paper aims to challenge the status quo and inertia that’s built up in the sector for many years.