Service means a lot of things to a lot of different people. It’s so subjective it can be hard to put your finger on. Why do we so frequently combine a whole load of service-related activities into a single rating or award? Why has that gone on for so long? Does it help the people they’re aimed at? Can we make things better?
State of the Adviser Nation is our flagship adviser research study. Wave Five is a must-read to what’s going on in the financial planning profession
Wave four of State of the Adviser Nation)- the lang cat’s flagship annual adviser research study – is invaluable for anyone looking to understand what’s going on in the financial planning profession.