Report Tag: UK Retirement Confidence Index

The Nucleus UK Retirement Confidence Index 2025

In the 2025 Nucleus UK Retirement Confidence Index you’ll find the full analysis of consumer and advice professional research and a comparison of how these results stack up against last year’s.

The 2023 Nucleus Retirement Confidence Index

Nucleus Financial Platforms, one of the UK’s leading, independent, adviser platform groups, launched the UK Retirement Confidence Index in November.  The comprehensive study, the first of its kind, involved surveying more than 2,200 UK adults aged 50 and over by YouGov. It’s based on responses to the central question of how confident those approaching or […]

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Impact of poor service

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The Impact of Poor Service

We provided the research for a report, in conjunction with Parmenion, which reveals how far short of expectations many adviser platforms are falling. The research found that over the last 12 months, 88% of advisers needed to apologise to at least one of their clients on behalf of a platform, and that poor service delivery from platforms impacts 91% of advisers every day.

Impact of poor service

/ White papers

The Impact of Poor Platform Service

We provided the research for a report, in conjunction with Parmenion, which reveals how far short of expectations many adviser platforms are falling. The research found that over the last 12 months, 88% of advisers needed to apologise to at least one of their clients on behalf of a platform, and that poor service delivery from platforms impacts 91% of advisers every day.

/ White papers

Answering the Call

Service means a lot of things to a lot of different people. It’s so subjective it can be hard to put your finger on. This paper aims to challenge the status quo and inertia that’s built up in the sector for many years.

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6 Quayside Mills,  
Edinburgh,   EH6 6EX

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0131 202 5990 
email@thelangcat.com

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