This study has been running for over 10 years, starting its life with the Citizens Advice Bureau and moving over to us in 2019.
This year instead of publishing one big report we’re going to release our key findings in six short chapters over the autumn of 2026. We’ll then publish the full reference report at a launch event in London in November. The full report won’t just be the six chapters smashed together – it will have its own narrative and much more detailed data.
As each chapter is released you’ll be able to access them from our dedicated Advice Gap page. All downloads are free thanks to the generosity of our sponsor, Saturn.
