/Pensions

To retirement and beyond: the lifetime costs of investing – 2020 update

Welcome to the revised, refreshed and rebranded update to our exploration of drawdown income sustainability.

Has it been a year already? Well, not quite but the industry has been working hard to move past The Great Unpleasantness and look to the future. It’s been a busy time and that, we think, merits a refresh.

So we welcome you to our exploration of drawdown income sustainability, TO RETIREMENT AND BEYOND: THE LIFETIME COSTS OF INVESTING – 2021.

Inside you’ll find a look at what’s been happening across the retirement income market since the end of 2020. It’s more than you might think with M&A activity, pricing movement, regulatory developments and, of course, the thing we’d all prefer to just go away now please and thank you. All of which can potentially influence retirement income choices and activity.

We also revisit our three retirement income scenarios, taking a range of on- and off-platform options, their various attaching costs (adviser, provider/platform, wrapper and investment) and how that all adds up over the lifetime of the investment.

TO RETIREMENT AND BEYOND: THE LIFETIME COSTS OF INVESTING – 2021 UPDATE is free to download, thanks to Scottish Widows who sponsored the original paper and this update. Yes, it’s a sponsored paper, yes, Scottish Widows has a commercial interest in the topic and no, they had no editorial sway.

We thank them for making this paper free for everyone to access and you for taking the time to read this updated version. We hope you enjoy it.

/ Additional reports

The meaning of value 2024

Our second wave of research with Royal London looking at how consumers and advisers define value.

Impact of poor service

/ White papers

The Impact of Poor Service

We provided the research for a report, in conjunction with Parmenion, which reveals how far short of expectations many adviser platforms are falling. The research found that over the last 12 months, 88% of advisers needed to apologise to at least one of their clients on behalf of a platform, and that poor service delivery from platforms impacts 91% of advisers every day.

Impact of poor service

/ White papers

The Impact of Poor Platform Service

We provided the research for a report, in conjunction with Parmenion, which reveals how far short of expectations many adviser platforms are falling. The research found that over the last 12 months, 88% of advisers needed to apologise to at least one of their clients on behalf of a platform, and that poor service delivery from platforms impacts 91% of advisers every day.

/ White papers

Answering the Call

Service means a lot of things to a lot of different people. It’s so subjective it can be hard to put your finger on. This paper aims to challenge the status quo and inertia that’s built up in the sector for many years.