“It’s really hard to know the truth”: The paraplanner view on service

Continuing our mini-series on what service really means, next up we hear from Siân Davies Cole from Plan Works.
The Top Class Wednesday Update is blowing out a candle

Our senior public affairs consultant, Alison Gay, reflects on her first year at the lang cat and how regulation has developed in that time.
Are we ready? Yes – and no

Is the industry ready for Consumer Duty? Alison Gay looks at the results of an FCA survey of smaller firms in the industry.
The Top Class Wednesday Update is always obliging

There’s a clear two-speed market developing around the provision of VFM assessments, target market stuff and other Consumer Dutery data.
The Top Class Wednesday Update said ‘Cha! Cha! Cha!’

Mark looks at the role of adviser as manufacturer, or at least our evolving understanding of who does what and what regulations they labour under.
The Top Class Wednesday Update’s second draft may say something completely different…

TCWU is mostly this week talking about pensions. But before we do, let us reflect ion the trials and tribulations of political party leadership.
The Top Class Wednesday Update is £1,000 short

Right, let’s spoil the party with some new Consumer Duty stuff. The topic of value for money is going to be a battleground. And we need to talk about due diligence.
The Top Class Wednesday Update is quite Consumer Dutery

In times like this one must reach for nice things, and so I’m going to ignore Consumer Duty, and concentrate on our Home Truths event, next Thursday.
The Top Class Wednesday Update is deliberate, not careless

I mean we’ve all done it, right? You’re filling out your tax return, the Deliveroo guy comes to the door with your bao order and you miss out your £27 million offshore trust.
The Top Class Wednesday Update would have settled for a card

I just spotted this, right, and I don’t want to shock anyone but it’s distressingly near Christmas and no-one mentioned anything and now there’s quite a lot to do, so you’d better all get on with it. And by “you” what I mean is “me” so if we could all keep everything on the down-low […]