WE NEED MORE CATS (2) – AMAZING ANALYST REQUIRED

YOU’RE NOT NORMAL, ARE YOU? Need a change? Had enough of being treated with dignity? Come ply your trade at the lang cat! We all float down here in Leith. You’ll float too!   This is a job advertisement from the lang cat. Have you heard of the lang cat? Daft name, brilliant company. Since […]

WE NEED MORE CATS – AWESOME PR DIRECTOR REQUIRED

WE’RE ON THE LOOKOUT FOR A PR HOT SHOT, JUST LIKE YOU.   Lost your soul in corporate or agency life? Don’t suffer alone! Come and be soulless at the lang cat instead! We all float down here in Leith. You’ll float too!   This is a job advertisement from the lang cat. Don’t know […]

WE NEED MORE CATS – AWESOME PR DIRECTOR REQUIRED

WE’RE ON THE LOOKOUT FOR A PR HOT SHOT, JUST LIKE YOU.   Lost your soul in corporate or agency life? Don’t suffer alone! Come and be soulless at the lang cat instead! We all float down here in Leith. You’ll float too!   This is a job advertisement from the lang cat. Don’t know […]

WE NEED MORE CATS (2) – AMAZING ANALYST REQUIRED

YOU’RE NOT NORMAL, ARE YOU? Need a change? Had enough of being treated with dignity? Come ply your trade at the lang cat! We all float down here in Leith. You’ll float too!   This is a job advertisement from the lang cat. Have you heard of the lang cat? Daft name, brilliant company. Since […]

the lang cat recruits Mike Barrett from Old Mutual Wealth

Yes, you read it right. Big news and great times for us. The below is the text of a press release that’s going out today. We are very excited, but we’re sitting down so you can’t tell… The lang cat, Leith’s leading[1] independent platforms, pensions and investment consultancy is almost childishly excited to announce the […]

THE LANG CAT WILL SOON NEED A BIGGER BASKET

Worldwide press release. 9 February 2015. The lang cat, (probably) Leith’s leading independent platform, pensions and investment consultancy is delighted “no, scrub that” tumescent to announce three new additions of financial services misfits to its burgeoning ranks. Terry Huddart will join the lang cat Market Intelligentsia team on 16 March. He will be tasked with […]

THE LANG CAT WILL SOON NEED A BIGGER BASKET

Worldwide press release. 9 February 2015. The lang cat, (probably) Leith’s leading independent platform, pensions and investment consultancy is delighted “no, scrub that” tumescent to announce three new additions of financial services misfits to its burgeoning ranks. Terry Huddart will join the lang cat Market Intelligentsia team on 16 March. He will be tasked with […]

Impact of poor service

/ White papers

The Impact of Poor Service

We provided the research for a report, in conjunction with Parmenion, which reveals how far short of expectations many adviser platforms are falling. The research found that over the last 12 months, 88% of advisers needed to apologise to at least one of their clients on behalf of a platform, and that poor service delivery from platforms impacts 91% of advisers every day.

Impact of poor service

/ White papers

The Impact of Poor Platform Service

We provided the research for a report, in conjunction with Parmenion, which reveals how far short of expectations many adviser platforms are falling. The research found that over the last 12 months, 88% of advisers needed to apologise to at least one of their clients on behalf of a platform, and that poor service delivery from platforms impacts 91% of advisers every day.

/ White papers

Answering the Call

Service means a lot of things to a lot of different people. It’s so subjective it can be hard to put your finger on. This paper aims to challenge the status quo and inertia that’s built up in the sector for many years.