The Top Class Wednesday Update needs to be experienced

Beyond the usual horror stories on service, we are hearing some positive ones too. Steve says it’s time to acknowledge the good with the bad.
Regenerating the industry: From guidance to transfers

At a recent roundtable, we discussed where the FCA and industry as a whole should ‘regenerate’ and refocus its efforts.
The evolution of platforms: For better or worse?

When it comes to change and innovation, platforms would argue they are changing all the time – constantly building improvements in functionality and service.
The big platform debate: Where does innovation come from?

The setpiece debate at our recent HomeGame 3 event in Edinburgh looked at where change and innovation comes from in the platform market.
The Top Class Wednesday Update is ready to go again

As various parts of the world descend into something out a Hieronymous Bosch picture Mark looks back on our Home Game 3 event and we also tap the mood of the recent labour party conference.
The Top Class Wednesday Update stands with Ukraine

Some weeks there’s no place for whimsy. Two hours and 40 minutes flight time away things are going on this minute that render jokes pointless, to a country full of brilliant, utterly bonkers people who couldn’t deserve it any less. So no whimsy this week, but a quick reminisce instead. #STANDWITHUKRAINE Back in the days […]