Hannah Whyburd

Hannah Whyburd

PR account manager

hannahwhyburd@thelangcat.co.uk
Hannah joined the lang cat in May 2026 as a PR Account Manager. Coming from the world of management consulting, most recently at EY, Hannah has worked with a range of asset and wealth managers on change and transformation projects across London and Edinburgh. Now based in the Edinburgh HQ (despite an unmistakable Essex accent), she’s enjoying swapping consulting for the world of PR and communications. Outside of work, she can usually be found running or cycling around Edinburgh while daydreaming about her next holiday in a much sunnier destination.

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6 Quayside Mills,   Edinburgh,   EH6 6EX

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0131 380 4747
hello@thelangcat.co.uk

Impact of poor service

/ White papers

The Impact of Poor Service

We provided the research for a report, in conjunction with Parmenion, which reveals how far short of expectations many adviser platforms are falling. The research found that over the last 12 months, 88% of advisers needed to apologise to at least one of their clients on behalf of a platform, and that poor service delivery from platforms impacts 91% of advisers every day.

Impact of poor service

/ White papers

The Impact of Poor Platform Service

We provided the research for a report, in conjunction with Parmenion, which reveals how far short of expectations many adviser platforms are falling. The research found that over the last 12 months, 88% of advisers needed to apologise to at least one of their clients on behalf of a platform, and that poor service delivery from platforms impacts 91% of advisers every day.

/ White papers

Answering the Call

Service means a lot of things to a lot of different people. It’s so subjective it can be hard to put your finger on. This paper aims to challenge the status quo and inertia that’s built up in the sector for many years.

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6 Quayside Mills,  
Edinburgh,   EH6 6EX

/ contact US

0131 202 5990 
email@thelangcat.com

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