Liz joined the lang cat in September 2021 as a market analyst, working alongside Steve and Kate in the research and insight team. Having graduated with a maths degree her career has been very much data focused, but also includes experience in brand and market research. Her passion for data analytics has made her the go to for getting stats for our annual reports SOTAN and SOTPN as well as PMS. Liz enjoys helping the team make sense of the stats and bring to life data for wider consumption.
We provided the research for a report, in conjunction with Parmenion, which reveals how far short of expectations many adviser platforms are falling. The research found that over the last 12 months, 88% of advisers needed to apologise to at least one of their clients on behalf of a platform, and that poor service delivery from platforms impacts 91% of advisers every day.
We provided the research for a report, in conjunction with Parmenion, which reveals how far short of expectations many adviser platforms are falling. The research found that over the last 12 months, 88% of advisers needed to apologise to at least one of their clients on behalf of a platform, and that poor service delivery from platforms impacts 91% of advisers every day.
Service means a lot of things to a lot of different people. It’s so subjective it can be hard to put your finger on. This paper aims to challenge the status quo and inertia that’s built up in the sector for many years.
