/ Education

The Top Class Wednesday Update is nice and encouraging

Happy Wednesday you lot. Itโ€™s Tuesday afternoon as I write this, and the fallout from last weekโ€™s exercise in proving what a failed democracy looks like continues to sleet in. The only good thing is that as a result I now know a new word, which is โ€œchaosmaxxingโ€. This was used today by the reliably tremendous Marina Hyde, who as ever has all the best words with her.  

I have been distracting myself from all this knavery with reading the entries for the lang catโ€™s Advicetech Catwalk, coming to CodeNode in the City of London on 24 June. Weโ€™re picking the shortlist on Friday this week, and Iโ€™m already intimidated. Thereโ€™s lots of AI as youโ€™d expect, but also themes around regtech, protection, estate planning and intergenerational wealth. In short, itโ€™s going to be awesome. 

Tickets arenโ€™t sold out yet and Iโ€™m sad about that, so please make me happy. ยฃ100 is the tax and we will, as is our idiom, make sure you have a good, nay, barnstorming day (please donโ€™t storm any barns) and feed and water you until you give up. If youโ€™re an Analyser subscriber or on our adviser research panel โ€“ and lots of you are โ€“ I have a feeling that we wonโ€™t be asking you to pay your way at all.  

Full details here โ€“ you know we do this stuff well, so get on it.  

Punting over, letโ€™s do a nice, encouraging story for a change. Itโ€™s nice to be nice, and encouraging. Iโ€™m well known for being both.  

Itโ€™s exam time, as all parents of appropriately aged kids know. Thatโ€™s not the nice and encouraging bit; itโ€™s just a statement of fact. Incredibly, my eldest is doing her Advanced Higher and will be done with secondary education bar the mucking about bit in just eight short days. When I started doing Updates she was 10 years old. Hang on, just going to have an existential moment.  

Hereโ€™s the nice, encouraging bit. You know how we all say that if weโ€™re to get New Blood into the sector then we need to start at school age? Mโ€™learned colleague Laird Locke of Lauder showed me something today โ€“ stop it โ€“ that smelled like Victory. No, actually stop it.  

What he showed me was part of the past paper prep for Applications of Mathematics, which is a thing that da yoot up here can sit. Basically Scotland cuts maths in half and offers two exams; one is theory and equations and stuff, and the other is applied to real life situations. Have a look at these: 

2025 Higher Applications of Mathematics Data booklet 

2025 Higher Applications of Mathematics Question Paper 

2024 Higher Applications of Mathematics Data bookletย 

2024 Higher Applications of Mathematics Question Paper 

Youโ€™ve got tax rates, NICs, mortgages, lifetime ISAs and more in there.  Lots of other stuff too, but this is actual personal finance work in a mainstream qualification sat by around 15% of kids โ€“ 27,000 or so in 2025. Interestingly more kids do Higher Apps of Maths than traditional maths now.  

Itโ€™s not compulsory of course, and probably those who take it are a self-selecting bunch. But itโ€™s there. Does it make a difference? I donโ€™t know and itโ€™s too early to tell (it was introduced in 2022). But itโ€™s there. 

From what I understand the traditional maths A-level rules the roost south of the Border. England has a level 3 qualification called Core Maths which does cover some personal finance content, but itโ€™s poorly regarded when it comes to university offers and only around 15,000 kids did it last year โ€“ just over half the Scottish take up in a country with 10 times the population.  

So there you have it. At least some students are sweating bullets this week, hoping that theyโ€™ve learned everything they need to know about LISAs, and pensions, and income tax and compound interest. If that isnโ€™t nice and encouraging, I donโ€™t know what is.

Your music choice this week is the very, very welcome return ofย noisy post-rock titans If These Trees Could Talk. We will get a new record in July this year. I amย Excite. Meanwhile feast your listening gear roundย Blurry Creatures.

/ Blogs

Impact of poor service

/ White papers

The Impact of Poor Service

We provided the research for a report, in conjunction with Parmenion, which reveals how far short of expectations many adviser platforms are falling. The research found that over the last 12 months, 88% of advisers needed to apologise to at least one of their clients on behalf of a platform, and that poor service delivery from platforms impacts 91% of advisers every day.

Impact of poor service

/ White papers

The Impact of Poor Platform Service

We provided the research for a report, in conjunction with Parmenion, which reveals how far short of expectations many adviser platforms are falling. The research found that over the last 12 months, 88% of advisers needed to apologise to at least one of their clients on behalf of a platform, and that poor service delivery from platforms impacts 91% of advisers every day.

/ White papers

Answering the Call

Service means a lot of things to a lot of different people. Itโ€™s so subjective it can be hard to put your finger on. This paper aims to challenge the status quo and inertia thatโ€™s built up in the sector for many years.