While pausing in one of this nation’s fine railway stations last week, I found myself fancying a bottle of water. No problem. There was a newsagent, I had legal tender
While pausing in one of this nation’s fine railway stations last week, I found myself fancying a bottle of water. No problem. There was a newsagent, I had legal tender
Couldn’t resist this…I know it’s not about wrap but boy have I been in some strategy sessions where it felt very, very like this…
Couldn’t resist this…I know it’s not about wrap but boy have I been in some strategy sessions where it felt very, very like this…
Forgive the self-puffery, but a bit of a landmark moment for the lang cat. My first feature not as part of the corporate machine was carried in the fine publication
Forgive the self-puffery, but a bit of a landmark moment for the lang cat. My first feature not as part of the corporate machine was carried in the fine publication
Well, that’s pretty much it as far as work goes for 2010. It’s been a huge year for pensions and platforms. As more comes our way in 2011 I guess
Well, that’s pretty much it as far as work goes for 2010. It’s been a huge year for pensions and platforms. As more comes our way in 2011 I guess
If you listen very closely you can hear the faint gnashing of teeth in various large office buildings round the country. It’s said sometimes that providers are now run by
This post was originally going to be a wishlist for the FSA’s platforms paper, expected later this week. But in the last 48 hours a couple of interesting things about
We provided the research for a report, in conjunction with Parmenion, which reveals how far short of expectations many adviser platforms are falling. The research found that over the last 12 months, 88% of advisers needed to apologise to at least one of their clients on behalf of a platform, and that poor service delivery from platforms impacts 91% of advisers every day.
We provided the research for a report, in conjunction with Parmenion, which reveals how far short of expectations many adviser platforms are falling. The research found that over the last 12 months, 88% of advisers needed to apologise to at least one of their clients on behalf of a platform, and that poor service delivery from platforms impacts 91% of advisers every day.
Service means a lot of things to a lot of different people. It’s so subjective it can be hard to put your finger on. This paper aims to challenge the status quo and inertia that’s built up in the sector for many years.
