The power of CFP: How it’s helped me
Plan Works’ Siân Davies Cole talks about her path to gaining the CFP certification, and the difference it’s made.
“It’s really hard to know the truth”: The paraplanner view on service
Continuing our mini-series on what service really means, next up we hear from Siân Davies Cole from Plan Works.
How to get to better platform service: the lang cat view
We’ve decided to make service a key focus here at the lang cat. In the first of a three-part mini-series Steve talks us through some recent research findings.
The Top Class Wednesday Update is always at your service
Our recent research is clear. Service is the number one determining factor of satisfaction and frustration with providers among the advice profession.
The Top Class Wednesday Update has only just recovered
If you’ll be so kind, I want to use this update to reflect on a few aspects of our Home Truths event that really stuck out for me.
Start the year afresh with The Top Class Wednesday Update
What have we learned from the hot mess that was 2022? How will we ascend, overcome and quite literally carpe the diem out of 2023?
The Top Class Wednesday Update will accept being ambushed by cake
I mean, I’m not mad about cake to be honest, I’d rather be ambushed by an artisan-made craft sausage roll such as one may buy at Tebay, the most middle-class of all motorway services. But if you’re going to be ambushed and porky-pastries aren’t an option, it may as well be by cake. It reminds […]
The Top Class Wednesday Update is merry and bright*
*conditions apply And so this is it, siblings – the last Update of 2021. I think we all know not much work is going to be done next week, not least because the kids (at least up here) are breaking up on Friday and so we are all set for one of the least tolerable […]
