The Top Class Wednesday Update is always at your service

Our recent research is clear. Service is the number one determining factor of satisfaction and frustration with providers among the advice profession.
The Top Class Wednesday Update has only just recovered

If you’ll be so kind, I want to use this update to reflect on a few aspects of our Home Truths event that really stuck out for me.
Start the year afresh with The Top Class Wednesday Update

What have we learned from the hot mess that was 2022? How will we ascend, overcome and quite literally carpe the diem out of 2023?
The Top Class Wednesday Update will accept being ambushed by cake

I mean, I’m not mad about cake to be honest, I’d rather be ambushed by an artisan-made craft sausage roll such as one may buy at Tebay, the most middle-class of all motorway services. But if you’re going to be ambushed and porky-pastries aren’t an option, it may as well be by cake. It reminds […]
The Top Class Wednesday Update is merry and bright*

*conditions apply And so this is it, siblings – the last Update of 2021. I think we all know not much work is going to be done next week, not least because the kids (at least up here) are breaking up on Friday and so we are all set for one of the least tolerable […]